attendance at surgery : same day appointments : future appointments : home visits

The Practice premises is open from 8.00am to 6.30pm.

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Attendance at Surgery

Patients should telephone for an appointment to be seen at the surgery during normal opening hours.

We aim to offer you an appointment on the same day wherever possible. If you need to be seen urgently you will be offered an appointment within half a working day.

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Same Day Appointments

If you wish to be seen on the same day please telephone the surgery as early as possible in the morning. You will usually be offered an appointment in the morning so please be ready to attend the surgery at short notice.

PLEASE NOTE : You will always be offered a same day appointment if you need one. It is up to you to decide if you need to be seen on the same day and the receptionist will not challenge this. However, in order for us to provide this service we must ask that you be prepared to attend the surgery at short notice and in the morning wherever possible. We appreciate that not everyone suddenly becomes ill in the morning, therefore you may be asked to phone back later for an afternoon appointment.  

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Future Appointments  

You may book a future appointment at any time. However, it helps us to be able to offer a prompt same day appointment service if future, routine appointments, are not booked during busy times (Bank holidays, Monday mornings etc). We may ask you to telephone on the day for some appointments during these busy periods.

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Home Visits

Patients are generally seen at the surgery, but between the hours of 8.00am and 6.30pm patients may be seen at home if the doctor considers a home visit necessary because of the patient’s medical condition. Please call the surgery as soon as possible if you believe a home visit to be necessary. You may be transferred to a trained nurse or doctor.

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